The Top 5 Most Common Lies Auto Transport Brokers Make
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1. We can have your car picked up on a certain day.
Often, auto transport brokers will tell their customers that they can have a truck to them on a specific day, and at a specific time. While it's of course possible that this can be accomplished, it's nothing short of a bold faced lie to "guarantee" it. These outfits are depending on a multitude of factors that are totally and completely out of their control. Some of those factors include; truck availability in a particular area, rate fluctuation, highway closures, unforeseen circumstances in weather or other natural events, trucker's cancelling, and many other potential events. So , for these reasons, it is always advisable to plan around a few days vs a specific time or day. - 2.) We can have your car shipped at a guaranteed price.
Prices are of course also not something brokers can control. The average consumer might receive a quote for a transport, and then assume the broker giving the quote actually has some ability to deliver the service at said price. Unfortunately, they do not. Pricing is completely based on supply and demand. The auto transport industry is a massive open market, where prices fluctuate continually based on the supply and demand as well as trucks and loads moving in and out of different areas. So for this reason, it is imperative that you are given the live and "true" market rates, that will actually move your car in a timely and reasonable fashion. - 3.) We have an advanced network of 15 million trucks.
There is no broker or auto transport company that has any type of secret or preferred carrier network of 15,000 carriers or trucks. It simply is a total farce. When they put that they have some network of a million drivers, they are simply referring to the vast amount of trucks that operate on national load boards such as Central Dispatch. They have no affiliation or exclusive agreements with these carriers. It takes the entire U.S auto transport market to effectively move cars efficiently and economically. - 4.) We will send out our truck to pick up your vehicle.
Contrary to what many online outfits will present themselves as being, they do not employ drivers or operate trucks in most cases. They are simply hiring contracted out drivers, and often do not vet these carriers to any significant degree. airRyd requests photos of carrier equipment, verifies insurance, checks commercial ratings, speaks with dispatchers, and makes determinations based off multiple checks to determine if a particular carrier meets our requirements. Only at that point, will we pass the information along to our customers for final approval. - 5.) Service is door to door.
Like other things on this list, a broker has zero ability to guarantee a door to door move. If you live in a downtown area, a gated community, or you live in a tight neighborhood, there is simply no way a 53 foot semi truck is coming down your street. And many times, this is where damage occurs to other vehicles on auto haulers. Trucker's have a tough job as it is, asking them to navigate down an 8 foot wide street, is just asking for problems. It takes virtually no effort to uber 1 mile or 1 block down the road to a bigger intersection, or parking lot to receive a vehicle. With that being said, if you happen to live on a rather large street, or a neighborhood where trucks can navigate through, then it's usually not an issue to have your car picked up and or delivered to your door. But it is not something a broker can promise you.